Privacy Policy

Welcome to Petura. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our mobile application.

By using Petura, you agree to the terms of this policy. If you do not agree, please do not use our services.

We collect several types of information to provide and improve our service to you:

• Personal identifiers (Name, Email, Phone number).
• Account credentials (Passwords, Verification codes).
• Profile details (Location, Pet preferences).
• Technical data (IP address, Browser type, Usage patterns).

Your data allows us to:

• Verify sellers and ensure marketplace safety.
• Process service bookings for grooming and clinics.
• Provide personalized pet recommendations.
• Communicate platform updates and security alerts.

We implement appropriate technical and organizational measures to maintain the security of your personal information. This includes encrypted connections (SSL) and secure storage protocols. However, no method of transmission over the internet is 100% secure.

We use cookies to enhance your experience, remember your preferences, and analyze our traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Depending on your location, you may have the right to access, correct, or delete your personal data. You may also object to the processing of your data or request data portability.

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at: